Refund policy
Return Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help!
Returns:
• You have [30 days] from the date of delivery to return your product for a full refund.
• To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
How to Initiate a Return:
1. Contact us at info@thepathwayco.com to initiate the return process.
2. Provide your order number and reason for the return.
3. We will provide you with instructions on how to return your item.
Refunds:
• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [5-7 business days].
Exchanges:
• If you received a defective or damaged item, please contact us at info@thepathwayco.com to arrange for an exchange.
If you have any questions about our shipping or return policy, please feel free to contact us!